Lush Haus Studio

Terms & Conditions

Effective Date: May 28, 2026

These Terms and Conditions (“Terms”) govern your use of the services, website, and SMS communications provided by Lush Haus Studio LLC (“Lush Haus,” “we,” “us,” or “our”), a beauty studio located in Buford, Georgia. By using our services, submitting a form, or opting in to SMS communications, you agree to these Terms.

Services

Lush Haus Studio provides brow and lash services by appointment only at our studio located at 3333 Buford Dr., Unit VB07A, Buford, GA 30519 (Mall of Georgia). All services are subject to availability and our professional judgment regarding suitability for individual clients.

Appointments and Booking

Appointments are booked through our booking platform and are subject to the terms and policies displayed at the time of booking. Key policies include:

  • All appointments are by reservation only — we do not accept walk-ins.
  • A deposit may be required to secure your booking. Deposits are non-refundable and applied toward the cost of service.
  • Cancellations or rescheduling must be made at least 48 hours in advance. Late cancellations or no-shows may result in forfeiture of the deposit.
  • We reserve the right to refuse service for health and safety reasons.

SMS Communications Program

By opting in to receive SMS messages from Lush Haus Studio, you agree to the following terms:

  • Consent: by checking the consent box on our SMS signup form or lead form, you expressly consent to receive text messages from Lush Haus Studio at the phone number you provided. Consent is not required as a condition of purchasing any service.
  • Message content: messages may include responses to your service inquiries, appointment reminders, scheduling communications, aftercare information, and promotional offers.
  • Message frequency: message frequency varies. You may receive approximately 2–15 messages per interaction, depending on your conversation and booking needs.
  • Message and data rates: standard message and data rates may apply. Contact your mobile carrier for details about your plan.
  • Opt-out: you may opt out at any time by replying STOP to any message from us. After opting out, you will receive a single confirmation message and no further texts. Opting out of SMS does not cancel any existing appointments.
  • Help: for assistance, reply HELP to any message or email us at studio@thelushhaus.com.
  • Re-subscribe: if you have opted out and wish to receive messages again, text START to our number.

We will not sell, rent, or share your phone number or opt-in information with any third party for marketing purposes. Your information will only be shared with service providers necessary to deliver our SMS communications, as described in our Privacy Policy.

AI-Assisted Communications

Lush Haus Studio uses AI-assisted technology to help respond to initial inquiries via SMS. These automated responses are designed to provide accurate information about our services, pricing, and aftercare based on our knowledge base. A human team member takes over the conversation when you are ready to schedule an appointment or have questions requiring personal attention. By opting in to SMS communications, you acknowledge and consent to receiving AI-assisted messages.

Intellectual Property

All content on our website and social media, including logos, images, text, and designs, is the property of Lush Haus Studio LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

Limitation of Liability

Lush Haus Studio provides beauty services with professional care and skill. However, individual results may vary based on factors including skin type, aftercare adherence, and lifestyle. We are not liable for results that differ from expectations if proper aftercare instructions were not followed. Our total liability for any claim arising from our services is limited to the amount you paid for the specific service in question.

Health and Safety

Certain services, including semi-permanent makeup procedures such as Ombré Brows, carry inherent risks. You are responsible for disclosing any medical conditions, allergies, medications, or other health factors that may affect your suitability for a service. We reserve the right to decline service if we determine it may pose a health risk. Services are not available to individuals under 18 years of age.

Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the courts of Gwinnett County, Georgia.

Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes acceptance of the revised Terms.

Contact Us

Lush Haus Studio LLC
3333 Buford Dr., Unit VB07A
Buford, GA 30519
Email: studio@thelushhaus.com
Website: thelushhaus.com